Passkey Troubleshooting

If you're having trouble with passkey login, try these steps.

Common Issues

• Passkey not recognized — Make sure you're using the same device or browser where you originally enrolled your passkey
• Multiple devices — Passkeys sync across devices signed into the same account (e.g., Chrome with Google account)
• Lost all passkeys — Contact support if you've lost access to all registered passkeys

Recovery Options

If you have an alternative login method set up, use that first. Otherwise, reach out through our contact form.